Service Updates

We have the below service disruption to report today – 10th October 2017- No current issues or updates




Web notes Outage Notification – Thursday 28th September between the hours of 18:00 – 06:00

Please be advised that the Web notes server will be undergoing maintenance today between the hours of 18:00 and 06:00. During this time there will be no ability to close manifests.

To reduce any impact to your business we would recommend that all manifests are closed by 16:30

If you have any enquiries please contact us on

Apologies for any inconvenience this may cause you




At 2pm this afternoon, KiwiRail advised, due to expected Rain across the span between Blenheim and Christchurch, they have cancelled 100% of services ex Auckland to the South Island.

This means all freight will have to travel by road until further notice impacting delivery standards.

We will keep you updated on any changes





 Week Commencing 11th September

Roads are now open however expect delays to freight deliveries throughout the South Island 


Snow Closes State Highway 7 affecting all transport between Picton and Christchurch

Authorities have closed the main route connecting Christchurch to the North due to snow on the Lewis Pass. Recovery crews have already been called into action to tend to a number of heavy vehicles that are stuck on the route.

The New Zealand Transport Agency will publish an update later this afternoon as to the conditions on the highway and when the closure will be lifted.

The closure affects goods in transit from the North Island destined for the South Island (excluding Nelson and Blenheim) over the last 24 hours and goods sent north of Christchurch from the South Island today. 









Surcharges – May 2017 If you require any further information with regards to NZ transport infrastructure, we recommend that  you visit  the ‘New Zealand Transport Agency’ website at where you can find daily/weekly detailed bulletins.

Update – 26 April 2017

Mainstream New Zealand Ltd

Minimum Charges  are now in place for all transport requirements as follows:

Intra-Island  – $31.25
Inter-Island –  $43.75

(the above rates are exclusive of FAF, RUC,  GST and any other applicable surcharges)

If you have any queries, please e-mail our accounts team, at

Thank you



Charges set from 14th November , 2016

Origin Destination Surcharge New Surcharge as at 20 Feb 17
Auckland/Northland South Bound 19% 21.60%
Waikato/BOP South Bound 25% 27.60%
Taranaki/Hawkes Bay/Manawatu/Wairarapa South Bound 25% 27.60%
Wellington/Marlborough South Bound 25% 27.60%
South Island Northbound 10% 12.60%
Bascik Transport
Charges set from 21st November, 2016
15% On any consignment that is Inter-Island
Mainfreight Group (Owens)

Charges set from 28th November, 2016

15%  All Inter-Island movements (between Island) and South Island movements in and out of the Marlborough region. The Nelson region remains exempt at this time, whilst the Lewis Pass remains operational and State Highway 6 (Blenheim to Nelson) is unrestricted in any way.



Charges set from 21st November, 2016

Origin Destination Surcharge
North Island South Island 15%
South Island North Island 15%
Blenheim South Island 15%
Christchurch South Island N/A
Nelson South Island 15%
Post Haste & Castle Parcel
Charges set from 1st December, 2016
Courier Solutions Web Notes customers will benefit from our unique software which enables us to ‘sort’ your freight, to enable us, to only charge you where applicable.

Brand Service
Transport Method Surcharge
Castle Parcel Inter-Island Road 9.8%
Castle Parcel Inter-Island Road 9.8%
Post Haste Parcel Inter-Island Road 9.8%
Post Haste Satchel Inter-Island Air Freight N/A
Post Haste Overnight Inter-Island Air Freight N/A
Post Haste Parcel Inter-Island Road 9.8%

Pre- Paid Tickets & Satchels

Brand Service Surcharge
Post Haste TD – 2 Day 9.8%
Post Haste Satchel N/A
Castle ex-Auckland SI3  SI10  SI25 9.8%
Castle ex-Auckland N3  N10  N25 9.8%
Castle Satchel N/A


Charges removed 22nd March, 2017
Urgent Couriers
Charges set from 28th November, 2016
South Island freight as follows:
Bulk Freight 16%
South Island parcel/Courier freight 9.8%

If you do have any further queries/questions, please contact us on 0800 771 747 (00 64 3 341 1199).

Thank you

Business to Business

Industries we are currently associated with also include: 3PL, Hospitality, Homewares, Hardware, Electronics, Building, Educational, Flooring, Automotive, Printing, Veterinary Supplies, Textiles, Cosmetics, Health/Medical, Packaging, Primary sector.

The Wine eTailer - B2C/B2B

What we provide:

- Cost effective nation-wide delivery of cases of wine.
- Pick and pack, storage and dispatch service.
- Free phone help desk for customers. We provide a fully serviced customer-help line for your customers to talk to someone about their delivery.
- Cloud based web management interface

Ecommerce Logistics - B2C

- Product storage/warehousing
- Pick and Pack despatch service
- Customised courier packaging
- Customer service free phone number
- Product returns management
- Cost effecient, fast, fully-tracked courier service
- International delivery service
- Cloud based web management interface

The Clothing Wholesaler - B2B + B2C

What we provide:

- Cost effective nation-wide carton delivery.
- Pick and pack warehouse storage/dispatch service
- Same day delivery service
- Reverse logistics/Freight forward system