D ealing with Courier solutions means dealing with professionals just like you. We believe ardently in person-to-person contact, and in entering into a responsive relationship with our clients. We are fully committed to ongoing staff training, with internal induction covering product and service knowledge, taking ownership of problems, handling claims and knowing the right questions to ask.
Our teams undergo regular group team meetings and monthly reviews. We even go so far as to have our staff conduct Customer Research exercises. And we assign a dedicated Account Manager to work actively with your business, saving you time and worry and enabling you to get on with your business.
C ourier Solutions began operations in 1996 and is today still run by founder and Managing Director, Bruce McEwen. It was while working in the freight industry that Bruce saw a real need for freight companies to focus on providing much better customer service. To share his experience and vision for the industry and help businesses streamline their distribution processes in ways that were hitherto unheard of. Bruce’s passion and determination pervade all aspects of his Company’s operations – it is your absolute guarantee of service exceeding expectation.
Bruce McEwen, Managing Director
“CSL’s uniqueness goes beyond our industry relationships and exacting knowledge of suppliers, beyond even our highly evolved total management of distribution services – at the heart of it is a true and caring partnership with our customers.”
Let’s get something clear right away – we are NOT couriers.
We are Courier Managers!
Offering your business a complete, hassle-free, cost-effective service accessing more than 30 distribution specialists throughout New Zealand and across the globe: couriers, road, rail, shipping, airlines … the lot.
Just like you, Courier Solutions are professionals, dealing exclusively in how you get your goods from A to B and anywhere else.
We look after everything on your behalf with tailor-made distribution solutions that ensure you get the very best business outcomes.
And we send and track via the most up-to-date and sophisticated online tools available in the industry today.
While NEVER losing touch with you – because outstanding person-to-person contact is Courier Solutions’ absolute forte: we’ve built our reputation on it!
The horrible truth about not getting your distribution right!
So are you ready to really lift the bar on how you distribute to your customers?
Ready to take a whole lot of headaches out of your busy business life?
Then read on.