OUR SERVICES

24/7 Customer Services
Our team of highly trained and friendly Customer Services personnel are available around the clock, every single day of the year.


• Local Delivery
We arrange local delivery in major towns and centres to suit any timeframe.


• Next Morning Delivery
We deliver to major towns and centres overnight, with delivery by noon the next day. We also offer a 48-hour option.


• 48-Hour Parcel Service
We have a nationwide parcel delivery service for non-urgent, but nevertheless reliable, deliveries.


• International Service
We are able to link you with one of the world's largest international courier specialists, utilizing its own comprehensive and dedicated distribution network.


• Reverse Logistics or Freight Forward System
Our Reverse Logistics enables you to control all your freight costs by cutting out the added margins from your supplier and choose the courier firm you most trust for all your supplies.


• Saturday Delivery
We provide Saturday deliveries in major towns and cities.


• Free Insurance Cover
Most goods are covered free of charge up to a value of $1,500 (conditions apply).


• Comprehensive Ticket / Satchel Range
We provide a wide range of tickets and satchels for all delivery sizes, shapes and destinations. They are all simple to understand and use.


• Same Day Delivery
We deliver between selected regional towns and cities on a same day basis.


• National Linehaul and Delivery Network
Using us means you enter into a network utilising thousands of delivery couriers, and extensive air, rail, road and shipping linkages, capable of combining in any way to achieve the widest possible coverage available.


• Non-Signature
We believe that when a signature is not required, you shouldn’t have to pay for it, so we have non-signature tickets available for these situations. These are ideal for home deliveries.


• Personalised Products
Information on personalised satchels and tickets is available on request.


• Personalised Delivery Types
Contact us for any type of delivery, even one-off specialised requirements – we have experience in everything from container movement within NZ and abroad, to furniture shipping, to even the transport of dangerous goods.


• High Speed Order Processing
Ticket and satchel orders are processed immediately and are delivered to your office promptly after your order has been placed.


• Packaging
We source and supply specialised packaging/shipping materials to suit any specific industry sector requirements (e.g. fragile goods, perishable goods, biotech, medical).


• Bulk Transport
We service all manner of larger consignments, pallet deliveries and containers (20-40ft).


• Specialised Freight Management
Our expertise enables us to fully plan, execute and monitor even the most highly specialised of freighting requirements.


• 3rd Party Logistics
We can provide, on an ongoing basis, storage, picking and packing, and dispatch, giving companies the flexibility to have a distribution warehouse without the usual fixed costs.


• Consultants
We will assist you in planning and writing your company’s entire ‘Request for Proposal’ (RFP), and then ensure it is delivered exactly as planned.


• Importing
We can streamline the transport of any inbound freight, organising and handling all customs clearance requirements to make the process as easy as possible.


• Rural Delivery
With our New Zealand wide network we can deliver to any Remote or RD locations, even to the point of sourcing specific drivers and vehicles as required.


• Mail Clearance
We can organise the collection and delivery of any company’s PO Box and DX mail.


• Banking
We remove the risk to the safety of your staff by undertaking your banking needs, with security standards fully meeting all Occupational Safety and Health (OSH) requirements.


• Specialised Reporting Options
We can arrange and supply Reports On Performance (ROP) to assist companies to maximize delivery efficiency and increase productivity.


• Independent Software Technology
Our specialised independent Electronic Data Interface (EDI) linkage software packages enable companies to avoid a multiplicity of software systems and instead utilise one simple application. EDI technology takes the guesswork out of calculating freight costs, preventing parcels from being incorrectly addressed as well as storing all consignment notes for easy, instant tracking and reporting.


• Hassle-Free Claims Procedure
In the event of any claims for losses or damages simply contact Courier Solutions and we handle the entire process – easy.